Frequently Asked Questions
Everything you need to know about shopping at PatPat
How long does shipping usually take?
Shipping times vary by location, but standard shipping typically takes 7-12 business days. We also offer express shipping options for faster delivery.
What is your return policy for children's clothing?
We offer a 30-day return policy from the date of delivery. Items must be unwashed, unworn, and in their original packaging with tags attached.
How do I determine the right size for my baby?
Each product page features a detailed size chart. We recommend measuring your child's height and weight and comparing it to our guide for the most accurate fit.
Are your materials safe for sensitive skin?
Yes, we prioritize safety and comfort. Our clothing is made from high-quality fabrics that meet safety standards to ensure they are gentle on your child's skin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping country.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress.